Sorry, but can’t beleive all these positive reviews. I had significant winnings to withdraw and it was a 5 day period before it all got resolved with the verification process. It was a number of days of waiting and numerous customer care contacts all saying it would be paid before they said my account needed verified. I immediately supplied the docs request and still had to wait further days to resolve. Some of their T&Cs are very strange and unlike many of the mainstream bookies and are up to their interpretation. Their odds are not the best, but they usually pay out quickly as others have said.
I was also not impressed of being invited to join their VIP service within a few days of opening my account. With specific VIP account managers being mentioned in many of these reviews, It looks like folks are being encouraged to provide reviews.
I am very dubious of the veracity of any gambling site with a high trustpilot rating and very similar types of reviews.
update 20th of April
Trustpilot to open a case against my review as they believed “I didn’t have a genuine experience with them”. My review has now been verified with Trustpilot as genuine.
They open cases with Trustpilot to get as many negative reviews removed as soon as they can. They need to relax and take criticism in their stride and work to improve it based upon open, honest and fair reviews.