I’m always excited to try something new, some new casino or software I’m not really familiar with and this is exactly the case. I joined Ball2Win casino last week because I saw that they are based on Ultraplay gaming software and that they have live dealer games, and at that moment I knew I have to try them.
I signed up and used the flash play, because they don’t have download, but I was fine with it. Then I went to cashier and made a 30?
I went to live games and opened live blackjack but I saw only a black page. Nothing loaded, nothing appeared. I restarted my computer and tried again, but nothing changed and at that point I was a bit sad that they don’t have other playing options because I could have tried and see if maybe the flash play just wasn’t working. And on their page they say they have mobile client too for Android. I have android phone so I tried and logged into my account, but the only thing I could see was t&c and sport bets. And then I wanted to contact the live chat to ask about this.
Speaking of live chat. They do have it but it has limited hours and even though I it was still their working hour, I couldn’t find where I could contact them on casino page.
I was quite frustrated and decided to leave this casino for the night. The next day I came back but nothing worked. So I just decided to play the games they have and that worked. So I started to play Casino War game. I paced 1 euro bets per hand and surprisingly I managed to win 10 euros out of this game in a few minutes. But to be honest, I was very unhappy that I couldn’t play the games I wanted to play, which were the reasons I wanted to try this casino. I was frustrated enough to apply for a withdrawal.
Overall I wasn’t happy with my experience there, the selection of games is really poor and I couldn’t find more than one game I would be willing to play with risking my money. For me the only thing this casino brought to me was frustration. But at least I got my withdrawal within 4 days.