The Slots are much slower, than in all another Online Casinos and you got logged out very often and after that, you have to try also very often, to get back to the Slot.
Live Chat is at the most time unreachable, so you must mail them, which takes always much time to get a respond.
After Iāve won a big sum (at least for me) on my favorite Slot āDead Or Aliveā and made my first withdrawal (Iāve got 5 sherrifs with a 36 cent bet, so Iāve won ?
I canāt get in ton the slot, because it was always still loading, but nothing happens, but the funny thing is, that every other (Netent) Slot still worked without any problem, so iām very sure, that they wonāt me to win again on this slot and I had to play on another slot, which was actually very boring for me, especially since they didnāt pay out any good win and so I even lost a ? Cent bets within 15 minutes, which is really very disappointing for me, because normally I play with such a deposit at least one hour, or even much more.
But I very often got Zero win on 20 spins in a row, so my money went faster away, as I can look. After my very fast loosing streak, I tried again my luck with a ? Ok, I canāt proof it, but something was there very mysterious for me.
After that bad experiences, I decided to close my account there forever, but thatās not really that easy, since you canāt do this in your own casino account and the chat is still not available, like the most time!
Are they serious? My account is still available, so I can log in however I want and still make deposits!
Iāve never experienced such a hassle on every online casino up to now, but ok, theyāre in Curacao and we all know, that there are the most untrustable Casinos on earth, because they have no good laws.
So I have now to fill put this stupid Form only to self-exclude myself, but the longest time is only for one year and not forever, like I wanted to! During this time, my account is still available for me and theoretical I can lost very much money again, which theyāll certainly prefer!
I had never such a bad experience on any online casino since my 15 years online Casino playing.
: Sorry for my bad English, but my first language is actually German, so I hope, itās understandable for everyone here
-)