Reviewed on January 20, 2021
They try to stall your cash outs as much as possible. It took me exactly 14 days to withdraw just 200? I won 800? In their t&c it says clearly that you can do 400?
When asked about this they will answer something along: they have the right to make any payment plan they wish. So the 400? Imagine you winning 10000? It will probably take you one year to withdraw.
For dozenspins. You stalled a miniscule 200? In that 2 weeks I made around 2000? That all could have been yours if you just processed my cash outs in the time you promise.
DOZENSPINS CASINO REPLIED ON JANUARY 22, 2021
Thank you for your feedback.
Each request for withdrawal in our casino is processed only after passing the account verification procedure. All withdrawals are made according to the rules.
According to the paragraph of the rules:
All requests for withdrawal are processed by the financial department within 24 hours after successful verification of the person and his account every day from 9. GMT+3.
As you noticed the maximum withdrawal limit in 24 hours is 400EUR, but also the limit and the time of withdrawal request processing depends on the player’s status, and this is described in the rules:
9.2 Dozenspins reserves the right to make payouts according to an individual schedule and to set a maximum and minimum withdrawal amount for each withdrawal procedure as well as the time required for this procedure,
which may vary according to the withdrawal method, account status and other possible factors affecting the withdrawal process.
Each withdrawal request you made was processed by the financial department strictly within the rules and according to the status of your account, and you were provided with a payment schedule.