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Estoril Sol Casino

Online Casino Detail

Svailability available
Website estoril.estorilsolcasinos.pt
Software GAMING1
Deposit Methods MasterCard, Neteller, Paysafe Card, Visa, Multibanco, Skrill
Withdrawal Methods MasterCard, Neteller, Paysafe Card, Visa, Multibanco, Skrill
Withdrawal Times EWallets: 24 hours
Card Payments: 3-5 days
Bank Transfers: 3-7 days
Cheques: Not offered
Pending Time: 24-48 hours
Withdrawal Limit EUR 100,000 per month
Affiliate Program
Casino Type Instant Play, Mobile
Manual Flushing No
RTP Publicly audited
Currencies Euros
Languages English, Portuguese
Licences Portuguese Gambling Regulation and Inspection Service
Company Estoril Sol Digital S.A. Casinos
Established 2016
Live Chat No
Contact Support Mail Email: [email protected]
Estoril Sol Casino

Estoril Sol casino was added to AskGamblers only today but I know them for a little while now. I found a no deposit bonus ad for their casino that said that new members could get 10? They are powered by GAMING1 software which I know nothing about, so I thought it would be the perfect opportunity for me to try out their services and who knows- maybe I will fall for the games as it has happened with Merkur software.
Then I went to the promotion section and saw the 10? When I tried to claim it, I was directed to my account page and there was a message that in order to receive the freebie, I must upload my verification documents. I had no problems with that and I sent all the required things right away. Few hours passed and no answer from them, a day and still nothing. About a week later I tried to reach them but since they have no live chat option, it is quite hard to get in touch. This conversation took over a week later since my initial document upload.

Needless to say that I registered there on 12th August and even today my account is still not verified nor I have heard anything back from them. Situations like this make me doubt casinos trustworthy as I don’t enjoy sending my passport copy around the net. I also tried depositing option but I can’t do anything with my account- can’t claim bonus, deposit just nothing. Extremely upsetting, so given the fact that they are a new casino, I hope they will improve all of these things as right now the experience I’ve had is unacceptable.