Europlay used to offer some of the most generous no deposit bonuses around, and although there were some stories of people having unacceptable delays, people did seem to be getting paid eventually. Somewhere along the line I guess the casino was being clobbered by advantage players, because they decided to modify their bonus terms such that slots now count at only 20percent for wagering requirements!
This gives those previously generous no deposit bonuses an effective WR of 495x – as if 99x wasn’t bad enough without the ridiculous slots at 20 percent adjustment! If your willing to battle through a wagering requirement like that chasing a cashout, then I guess you have a whole lot of time – and patience! English does not seem great, and they often struggle to understand what I have said to them in addition to responding very slowly – I suspect they must be trying to chat with every user logged into the casino simultaneously.
Whilst it is not a problem for me personally, I know many players will be unhappy about the fact this casino only seems to offer a download client to access the casino – the games cannot be played via browser or using a mobile device, which is really unusual in the modern climate. Many players do not like having to install this software on their computer now, particularly as it is essentially unnecessary – I like to use the installable version of casinos I play at a lot, but if I had to install every single one my computer would quickly become unmanageably clogged and full!
I was unsure if I could trust.
Oh, one more thing. Playtech who states they will only pay out wins, including progressive jackpots, at a rate of ? This is just not acceptable when Playtech pay the casino the entire jackpot in full immediately after the win – the casino gets to sit on the money, accumulating interest for YEARS, even though it does not belong to them, and should they go bust during that time you can kiss your money goodbye. I have to question if they may “go bust” just to get their hands on a jackpot win of a few million pounds anyway!