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Fantasino Casino

Online Casino Detail

Svailability available
Website fantasino.com
Software Microgaming, NetEnt, World Match, Evolution Gaming, Nyx Interactive, Playn GO, IGT, WMS, 1x2Games, PariPlay, Quickspin, Multislot, Playson, Thunderkick, Endorphina, SG Gaming, RCT Gaming, Booming Games, Habanero, Mr. Slotty, Stakelogic, Join Games, Lega, Spigo, Live 5 Gaming, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming
Deposit Methods EcoPayz, MasterCard, Neteller, Paysafe Card, Visa, Sofortuberweisung, GiroPay, Euteller, Trustly, Skrill, EnterCash, Zimpler
Withdrawal Methods Bank Wire Transfer, Neteller, EcoPayz, Skrill, Trustly, Skrill 1-Tap, Visa, MasterCard
Withdrawal Times EWallets: 0-2 hours
Card Payments: 24-72 hours
Bank Transfers: 24-72 hours
Cheques: Not offered
Pending Time: 24-48 hours
Withdrawal Limit EUR 5,000 per week, EUR 20,000 per month
Affiliate Program
Casino Type Instant Play, Mobile
Manual Flushing No
RTP Not stated
Currencies Australian dollars, Canadian dollars, Euros, British pounds sterling, Norwegian kroner, US dollars
Languages English, Finnish, German, Norwegian
Licences Malta Gaming Authority
Company EveryMatrix Gaming Ltd
Established
Live Chat Yes
Contact Support Mail Email: [email protected]
Fantasino Casino

Dear Jubla2014,
I’d like to personally answer to your post, because in fact I’m the person responsible for approving your withdrawals and I guarantee you that I always approve them extremely fast, specially for you.

To give you a brief explanation: being a white label of EveryMatrix, there’s a two-step approval process. Once we receive a withdrawal request, I review it and approve it or decline it. Once I approve it, it goes directly to EveryMatrix and their Processing Team sends the money, the last step of the process.

Sometimes this last step can take a little longer than expected, mostly on the weekends, due to their availability
I checked your withdrawal from yesterday and you are right, it was processed until today. If this happens again, please contact our Support team and we will immediately get in touch with EveryMatrix to get it done for you.

Certain things are outside our control (like the interruptions you mentioned sometimes with the casino games), but we always do our best to try to resolve them as fast as possible.

Drew

Head of Operations