I am back with another one of my brutally-honest online casino reviews foryou all! This time, I am excited to take a look at Lucky Club Casino.
Well, I really don?
I also haven?
I am excited to get a full, detailed playing session in for this review.
Finally, when I first looked at the homepage, I was kind of stunned by the
simplicity of it. At first, I thought this was a crappy design, but then I
thought to myself that maybe I have been looking at graphics-rich sites for so
long that my vision was blurred.
First impressions aside, it was time to see if Lucky Club casino left me
This casino squeaks into the category of sites that I would recommend to my
readers, and that is only by the skin of their teeth. I think there is so much
more that this casino can do with very little extra effort, but I wonder if the
owners are more focused on their other brands. At any rate, some small fixes and
more attention to detail would go a long way to improving my rating for Lucky
The games at Lucky Club come from NuWorks, which clearly either has a direct
RealTime Gaming or has stolen from them.
casino does not offer all the games that RTG clients are given, and when you
factor in that many table games are missing from the Flash version, this is
I can give the site.
For a US-facing site, the overall set of payment options is pretty decent.
Non-American players can take advantage of e-wallet solutions, which means they
will probably be paid in a much faster timeframe. I am surprised that the owners
haven?t opted for Bitcoin for banking, but perhaps it is going to add that as
the cryptocurrency becomes more stable.
The promotions area of the Lucky Club offering leaves a lot to be desired.
While there is a generous welcome bonus and several much smaller ongoing
promotions, there should be much more to offer a player, especially when there
the tournaments that it has a full set of terms and conditions about on the T&C
Well, this site has an excellent support department, which is good because my
guess is that you are going to have some questions when you are playing! I wish
the site had an FAQ section to deal with the simpler, more general questions,
I can live without it.
several real-time methods which should connect you with an agent pretty quickly.
This is not the prettiest website you will ever encounter in the online
casino world, that?s for sure. However, while the site lacks in the way of
modern design, it is refreshingly low in the number of banner ads promoting
things you already know just by being on the site itself. I think the design
could use a bit of an overhaul, but I would much rather the company spend money
on promotions and content than on the look and feel.
While the games I was able to play from my mobile device played with
I was dismayed by how few games were in the lobby.
The mobile platform is only browser-based, which limits the games to the same
Flash version for the PC.
especially if you like to play table games.
The Basics About Lucky Club
Lucky Club Casino is one of those brands that you may have seen over the
years. It originally launched all the way back in 2008, but it has changed
ownership a couple of times and is now owned and operated by Jackpot Capital
and offers more than one brand, thus making it hopefully more secure in the long
Lucky Club is licensed from the country of Curacao, which as you likely know
from reading my reviews is not my favorite gaming jurisdiction. While companies
do indeed have to go through some due diligence to get this license, ultimately
all the Curacao Gaming Commission is worried about is receiving their license
fees on an annual basis. This is a very operator-friendly jurisdiction, so I
wouldn?t count on much help, if any, should you have an issue arise with the
As far as who is not allowed to play at this site, the list is pretty short.
UK players are not welcome, nor is any US state that currently has its own
online gambling legislation. Aside from that, everyone else is welcome to open a
Lucky Club account and start playing the games.
As with all my reviews, I like to do my research on the company background
without reading any other reviews of the site. For me, going into each review
with an open and clear mind allows me to be as honest as I can when I am testing
the games. So, after researching the first part of this review, I was ready to
create an account, make my initial deposit, and get right into the action.
The first thing I look for when starting to play at any casino is the company
providing the games. Within seconds of finding out that information, I am able
to get a sense of what kind of playing experience I am headed for when I select
a game in the lobby.
Lucky Club Casino offers games from a vendor by the name of NuWorks.
First, I hadn?
heard anything about this company before this review, and they appear not to
have a corporate website. The other thing I noticed is how the games in the
lobby at Lucky Club look like games from RealTime Gaming, another US-friendly
supplier of games.
After doing a little more digging, it would appear that NuWorks is an
offshoot of RTG, although there is no actual proof of this to be found on the
I think you will find this offering satisfactory.
While I am more of a fan of tables games and video poker, I like to start my
them out of the way ? in fact, it is the opposite. This is the area of a casino
where an operator can show off the most diverse content, so it takes a little
more time to evaluate.
The slots at Lucky Club are excellent, but of course, since most of them
no surprise. The games are fast, and the sounds are not intrusive at all (you
can actually turn them off if you want), and this all lends itself to an
excellent player experience.
Given the amount of branded content you can find in the casino world these
I am surprised that there aren?
entertainment world. Regardless, what you will find here are over 50 different
titles, including these that I have highlighted for you below:
Duel in the Deep
Eye of Ra
Fire Wind and Water
Red Riding Hood
Stone Age Cash
Sword of the Samurai
The Duck Ages
The HEAT Is On!
The Three Stooges: Disorder in the Court
Triple Bonus Bucks
Wild in Rio
Now that I am done with the review of the slots (by the way, I had a terrible
session and left a lot of money on those machines), it is time to look at my
favorite game: video poker. To me, there is no better combination of skill,
If you haven?
should really give it a try. We have a full section about video poker that will
help you understand the games and the odds of winning at one of these machines.
The video poker selection at Lucky Club, while not as numerous as many of the
other casinos I have reviewed, still provides players with a few excellent
titles. You can also play the majority of these games in single- or multi-hand
versions, increasing the level of excitement with every draw of the cards!
You can search for the elusive royal flush with any of the following video
poker titles at this casino:
Jacks or Better
Okay, this is where this review started to go off the rails for me, if I am
being honest. I originally tested the games by using the instant-play version of
the casino. This allowed me to register and play the games without having to
download anything to my laptop. After playing slots and video poker, I wanted to
get in a great session of table games in order to see what level of quality I
Well, what a shock to find only ONE TABLE GAME in the Flash version of the
casino. I was sure this was an error, so I kept poking
Just blackjack. This is ridiculous.
downloaded the casino to see if there was anything different, and sure enough, I
found a handful more table games available.
One glaring omission is roulette, even though I know at some point they had
it, as it is listed as a game in their bonus terms and conditions. Look, I have
no idea why a casino would choose to offer so few table games, and I respect the
decision, but since more players access casinos in a no-download format, it just
seems dumb that they don?t offer all the available games in both formats. At any
rate, after the anger went away, I did have a good session playing the blackjack
game. Overall, while they are woefully short in numbers, the quality of the
games isn?t horrible.
Seeing that Lucky Club Casino is open to players from basically all over the
world, you would expect a long list of payment options. There are a few choices
I would have expected.
American players will find it a bit of a tease that you see Skrill and Neteller
there doesn?t appear to be any fees charged for either deposits or withdrawals
from the site, so that is a nice touch.
Well, if the games are decent, and the banking options are enough to get by,
what will the promotions look like at this casino? I tend to pay a significant
amount of attention to the offers that come from the marketing department of an
online casino. This is a highly competitive industry, so how a site entices you
to become a player and retains you is crucial to the bottom line of the
operation. I checked out the promotions page of the site, and here is what I
I always start with the welcome bonus, mainly because I am a player, and I
I write about.
claims to give you up to 22 in bonuses. This is split over 3 deposits, which
looks like this:
Deposit 1: 200% to 0
Deposit 2: 150% to 0
Deposit 3: 100% to ,200
There is also a bonus of cash after you make your third deposit.
Overall, I am not against sites that stagger bonuses over a series of
deposits. However, I doubt many of you will be able to earn all these bonus
dollars, so don?t stress over trying to make a massive first few deposits.
I checked the terms and conditions mainly because there is no information
about the details of the bonus on the promotions page. Everything is pretty
standard, and the wagering requirement to earn the full bonus is 30x the sum of
the deposit and bonus. This is on the high side compared to other sites I have
I have found along the way.
This offer seemed a bit too good to be true ?
As it turns out, it is a bit more complicated than that.
First, you need to have made a deposit without using a bonus code ?
accept a deposit bonus, you are not qualified to get cashback. Next, the money
you receive in cash back is subject to a10x rollover before you can withdraw it.
That is actually fine with me, as this is free money
the casino shouldn?t just
let you walk away with it all.
Well, I wanted to write something about this, but there is simply no
VIP or loyalty programs at Lucky Club on the website.
would think with a name like this casino has, having a VIP club would be a
no-brainer. I remain hopeful that this is a design error on the website and that
I have to give the casino a low score for that.
When I review a casino, I look in detail at the mobile offering.
more players are likely to access the games from a phone or tablet, so how a
casino presents itself on a mobile device is very important.
I ask two questions when reviewing the mobile compatibility of a casino site:
What type of mobile offering does the casino have?
Are all the games available for mobile play?
When looking at Lucky Club, I already had my concerns based on the
PC version of the games.
You can indeed play games right from your mobile device.
However, it is a no-download version of the casino in the mobile browser.
means that you are limited to the games that are offered in the Flash version of
PC games. Again, I cannot quite figure out why this is the case ?
should want to promote as many games as possible via as many channels as are
There is no native app of Lucky Club Casino available for either iOS or
Android devices, so you are limited to what you can find from your browser.
least the quality of the mobile games is decent, even if it is limited in
Another admission at this point in the review: I was pretty disappointed
Now, that doesn?
good. It just means that for someone who plays and writes about casinos every
I could have had a better experience.
I went to the support section of the site wondering what I would find.
have a couple of questions for support (I decided not to ask about the
differences between the download and Flash versions), and I was pleased to find
multiple options for contacting the casino. First of all, there is a live chat
box available on the bottom right-hand corner of every page of the website. When
I clicked on it, I was met by an agent within seconds.
answer my general question correctly and quickly.
You can also reach the casino by telephone or by Skype, which is a nice,
modern touch from this brand. If you want to explain your issue in detail, I
How do I properly summarize my time reviewing Lucky Club Casino? Well, let?
start by saying that this casino isn?t for everyone, but it is for some! There
figure out the relationship between NuWorks and RealTime Gaming, there is
definitely one there. The registration process is simple, and it was pretty easy
to add funds to my account. I would say that despite my concerns (of which there
that is all a player needs to hear to make their decision.
I would say that if you are more into a simple interface with a smaller
selection of games, and you want to download a casino to your laptop or PC, then
this would be a good casino for you. Those of you who are more seasoned and are
looking for expanded content or a mobile-first platform would be better served
reading some of my other reviews. You should be able to find an option that
works for you regardless of where you currently reside.
What if I live in Washington and want to play here? What are my options?
Why is there no app for this casino?
Why was my deposit rejected?