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Lucky Club Slots

Online Casino Detail

Svailability currently closed
Website luckyclubslots.com
Software RTG
Deposit Methods American Express, Bank Wire Transfer, CLICK2PAY, EcoPayz, MasterCard, Neteller, Visa, Skrill
Withdrawal Methods MasterCard
Withdrawal Times



Withdrawal Limit
Affiliate Program Rich Club Affiliates
Casino Type Download, Instant Play
Manual Flushing No
RTP
Currencies US dollars
Languages English
Licences Curacao
Company Jackpot Capital Group Casinos
Established 2008
Live Chat Yes
Contact Customer Support Email: [email protected] Toll Free Telephone: 1-866-778-7404 Toll Free Fax Telephone: 1-866-778-7405
Lucky Club Slots

I am back with another one of my brutally-honest online casino reviews foryou all! This time, I am excited to take a look at Lucky Club Casino.
Well, I really don?
I also haven?
I am excited to get a full, detailed playing session in for this review.
Finally, when I first looked at the homepage, I was kind of stunned by the
simplicity of it. At first, I thought this was a crappy design, but then I
thought to myself that maybe I have been looking at graphics-rich sites for so
long that my vision was blurred.

First impressions aside, it was time to see if Lucky Club casino left me

Let?

Ratings Breakdown

Overall

This casino squeaks into the category of sites that I would recommend to my

readers, and that is only by the skin of their teeth. I think there is so much

more that this casino can do with very little extra effort, but I wonder if the

owners are more focused on their other brands. At any rate, some small fixes and

more attention to detail would go a long way to improving my rating for Lucky

Club Casino.

Game Variety

The games at Lucky Club come from NuWorks, which clearly either has a direct

RealTime Gaming or has stolen from them.

casino does not offer all the games that RTG clients are given, and when you

factor in that many table games are missing from the Flash version, this is

I can give the site.

Banking

For a US-facing site, the overall set of payment options is pretty decent.
Non-American players can take advantage of e-wallet solutions, which means they
will probably be paid in a much faster timeframe. I am surprised that the owners
haven?t opted for Bitcoin for banking, but perhaps it is going to add that as
the cryptocurrency becomes more stable.

Bonuses

The promotions area of the Lucky Club offering leaves a lot to be desired.
While there is a generous welcome bonus and several much smaller ongoing
promotions, there should be much more to offer a player, especially when there
VIP program.
the tournaments that it has a full set of terms and conditions about on the T&C
page!

Customer Service

Well, this site has an excellent support department, which is good because my

guess is that you are going to have some questions when you are playing! I wish

the site had an FAQ section to deal with the simpler, more general questions,

I can live without it.

several real-time methods which should connect you with an agent pretty quickly.

User Interface

This is not the prettiest website you will ever encounter in the online

casino world, that?s for sure. However, while the site lacks in the way of

modern design, it is refreshingly low in the number of banner ads promoting

things you already know just by being on the site itself. I think the design

could use a bit of an overhaul, but I would much rather the company spend money

on promotions and content than on the look and feel.

Mobile Compatibility

While the games I was able to play from my mobile device played with

I was dismayed by how few games were in the lobby.

The mobile platform is only browser-based, which limits the games to the same

Flash version for the PC.

especially if you like to play table games.

The Basics About Lucky Club

Lucky Club Casino is one of those brands that you may have seen over the

years. It originally launched all the way back in 2008, but it has changed

ownership a couple of times and is now owned and operated by Jackpot Capital

Group.

and offers more than one brand, thus making it hopefully more secure in the long

run.

Lucky Club is licensed from the country of Curacao, which as you likely know

from reading my reviews is not my favorite gaming jurisdiction. While companies

do indeed have to go through some due diligence to get this license, ultimately

all the Curacao Gaming Commission is worried about is receiving their license

fees on an annual basis. This is a very operator-friendly jurisdiction, so I

wouldn?t count on much help, if any, should you have an issue arise with the

casino.

As far as who is not allowed to play at this site, the list is pretty short.
UK players are not welcome, nor is any US state that currently has its own
online gambling legislation. Aside from that, everyone else is welcome to open a
Lucky Club account and start playing the games.

The Casino

As with all my reviews, I like to do my research on the company background

without reading any other reviews of the site. For me, going into each review

with an open and clear mind allows me to be as honest as I can when I am testing

the games. So, after researching the first part of this review, I was ready to

create an account, make my initial deposit, and get right into the action.

Software

The first thing I look for when starting to play at any casino is the company

providing the games. Within seconds of finding out that information, I am able

to get a sense of what kind of playing experience I am headed for when I select

a game in the lobby.

Lucky Club Casino offers games from a vendor by the name of NuWorks.
First, I hadn?
heard anything about this company before this review, and they appear not to
have a corporate website. The other thing I noticed is how the games in the
lobby at Lucky Club look like games from RealTime Gaming, another US-friendly
supplier of games.

After doing a little more digging, it would appear that NuWorks is an

offshoot of RTG, although there is no actual proof of this to be found on the

RTG site.

I think you will find this offering satisfactory.

Slots

While I am more of a fan of tables games and video poker, I like to start my

This isn?

them out of the way ? in fact, it is the opposite. This is the area of a casino

where an operator can show off the most diverse content, so it takes a little

more time to evaluate.

The slots at Lucky Club are excellent, but of course, since most of them

RealTime Gaming?

no surprise. The games are fast, and the sounds are not intrusive at all (you

can actually turn them off if you want), and this all lends itself to an

excellent player experience.

Given the amount of branded content you can find in the casino world these

I am surprised that there aren?

entertainment world. Regardless, what you will find here are over 50 different

titles, including these that I have highlighted for you below:

African Skies

Alaskan Sun

Ancient Wonders

Babushka

Bank Bandit

Batter Up!

Big Rig

Birdy Bucks

Caesar?

Cool Pool

Crystal Ball

Dogzilla

Duel in the Deep

Elf 8s

Enchanted Beauty

Eye of Ra

Fangtastic

Fire Wind and Water

Greek Goddess

Haunted Hotel

Head Hunter

Martian Mania

Moby Duck

Monster Millions

Persian Queen

Private Eye

Red Riding Hood

Samba!

Santa 7?

Silk Caravan

Silver Bells

Stagecoach

Stone Age Cash

Sword of the Samurai

The Champ!

The Duck Ages

The HEAT Is On!

The Three Stooges: Disorder in the Court

Triple Bonus Bucks

Watchdog

Wild in Rio

Win Big!

Winning Shot

Video Poker

Now that I am done with the review of the slots (by the way, I had a terrible

session and left a lot of money on those machines), it is time to look at my

favorite game: video poker. To me, there is no better combination of skill,

If you haven?

should really give it a try. We have a full section about video poker that will

help you understand the games and the odds of winning at one of these machines.

The video poker selection at Lucky Club, while not as numerous as many of the

other casinos I have reviewed, still provides players with a few excellent

titles. You can also play the majority of these games in single- or multi-hand

versions, increasing the level of excitement with every draw of the cards!

You can search for the elusive royal flush with any of the following video

poker titles at this casino:

Jacks or Better

Deuces Wild

Joker Poker

Table Games

Okay, this is where this review started to go off the rails for me, if I am

being honest. I originally tested the games by using the instant-play version of

the casino. This allowed me to register and play the games without having to

download anything to my laptop. After playing slots and video poker, I wanted to

get in a great session of table games in order to see what level of quality I

would find.

Well, what a shock to find only ONE TABLE GAME in the Flash version of the

casino. I was sure this was an error, so I kept poking

Just blackjack. This is ridiculous.

downloaded the casino to see if there was anything different, and sure enough, I

found a handful more table games available.

One glaring omission is roulette, even though I know at some point they had

it, as it is listed as a game in their bonus terms and conditions. Look, I have

no idea why a casino would choose to offer so few table games, and I respect the

decision, but since more players access casinos in a no-download format, it just

seems dumb that they don?t offer all the available games in both formats. At any

rate, after the anger went away, I did have a good session playing the blackjack

game. Overall, while they are woefully short in numbers, the quality of the

games isn?t horrible.

Banking Options

Seeing that Lucky Club Casino is open to players from basically all over the

world, you would expect a long list of payment options. There are a few choices

I would have expected.

American players will find it a bit of a tease that you see Skrill and Neteller

US anymore.

there doesn?t appear to be any fees charged for either deposits or withdrawals

from the site, so that is a nice touch.

Deposit Options

Withdrawal Options

Bonus Promotions

Well, if the games are decent, and the banking options are enough to get by,
what will the promotions look like at this casino? I tend to pay a significant
amount of attention to the offers that come from the marketing department of an
online casino. This is a highly competitive industry, so how a site entices you
to become a player and retains you is crucial to the bottom line of the
operation. I checked out the promotions page of the site, and here is what I
found.

Welcome Bonus

I always start with the welcome bonus, mainly because I am a player, and I

I write about.

claims to give you up to 22 in bonuses. This is split over 3 deposits, which

looks like this:

Deposit 1: 200% to 0

Deposit 2: 150% to 0

Deposit 3: 100% to ,200

There is also a bonus of cash after you make your third deposit.

Overall, I am not against sites that stagger bonuses over a series of

deposits. However, I doubt many of you will be able to earn all these bonus

dollars, so don?t stress over trying to make a massive first few deposits.

I checked the terms and conditions mainly because there is no information

about the details of the bonus on the promotions page. Everything is pretty

standard, and the wagering requirement to earn the full bonus is 30x the sum of

the deposit and bonus. This is on the high side compared to other sites I have

I have found along the way.

25% Cashback

This offer seemed a bit too good to be true ?

As it turns out, it is a bit more complicated than that.

First, you need to have made a deposit without using a bonus code ?

accept a deposit bonus, you are not qualified to get cashback. Next, the money

you receive in cash back is subject to a10x rollover before you can withdraw it.

That is actually fine with me, as this is free money

the casino shouldn?t just

let you walk away with it all.

VIP Program

Well, I wanted to write something about this, but there is simply no

VIP or loyalty programs at Lucky Club on the website.

would think with a name like this casino has, having a VIP club would be a

no-brainer. I remain hopeful that this is a design error on the website and that

VIP mechanism.

I have to give the casino a low score for that.

Mobile Compatibility

When I review a casino, I look in detail at the mobile offering.
more players are likely to access the games from a phone or tablet, so how a
casino presents itself on a mobile device is very important.

I ask two questions when reviewing the mobile compatibility of a casino site:

    What type of mobile offering does the casino have? Are all the games available for mobile play?

When looking at Lucky Club, I already had my concerns based on the

PC version of the games.

You can indeed play games right from your mobile device.

However, it is a no-download version of the casino in the mobile browser.

means that you are limited to the games that are offered in the Flash version of

PC games. Again, I cannot quite figure out why this is the case ?

should want to promote as many games as possible via as many channels as are

available.

There is no native app of Lucky Club Casino available for either iOS or

Android devices, so you are limited to what you can find from your browser.

least the quality of the mobile games is decent, even if it is limited in

selection.

Customer Service

Another admission at this point in the review: I was pretty disappointed

Now, that doesn?

good. It just means that for someone who plays and writes about casinos every

I could have had a better experience.

I went to the support section of the site wondering what I would find.

have a couple of questions for support (I decided not to ask about the

differences between the download and Flash versions), and I was pleased to find

multiple options for contacting the casino. First of all, there is a live chat

box available on the bottom right-hand corner of every page of the website. When

I clicked on it, I was met by an agent within seconds.

answer my general question correctly and quickly.

You can also reach the casino by telephone or by Skype, which is a nice,
modern touch from this brand. If you want to explain your issue in detail, I

Summary

How do I properly summarize my time reviewing Lucky Club Casino? Well, let?

start by saying that this casino isn?t for everyone, but it is for some! There

I can?

figure out the relationship between NuWorks and RealTime Gaming, there is

definitely one there. The registration process is simple, and it was pretty easy

to add funds to my account. I would say that despite my concerns (of which there

I don?

that is all a player needs to hear to make their decision.

Verdict

I would say that if you are more into a simple interface with a smaller

selection of games, and you want to download a casino to your laptop or PC, then

this would be a good casino for you. Those of you who are more seasoned and are

looking for expanded content or a mobile-first platform would be better served

reading some of my other reviews. You should be able to find an option that

works for you regardless of where you currently reside.

FAQ

What if I live in Washington and want to play here? What are my options?

Why is there no app for this casino?

Why was my deposit rejected?