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Lucky Spins Casino

Online Casino Detail

Svailability currently closed
Software RTG
Deposit Methods MasterCard, Neteller, Paysafe Card, Visa, Sofortuberweisung, GiroPay
Withdrawal Methods Bank Wire Transfer, Neteller, Paysafe Card, Pay 2 Card
Withdrawal Times EWallets: 3-5 days
Card Payments: Not offered
Bank Transfers: 15-20 days
Cheques: Not offered
Pending Time: 48 hours
Withdrawal Limit No Limits
Affiliate Program
Casino Type Download, Instant Play, Mobile
Manual Flushing No
RTP Not publicly audited
Currencies Euros, British pounds sterling, US dollars
Languages English, German, Italian, French
Licences Cyprus
Company Greatwin Holdings Ltd Casinos
Established 2015
Live Chat Yes
Contact Support Mail Email: support USA Support Phone Telephone: +1-888-206-0104 UK Support Phone Telephone: +44-800-048-8308
Lucky Spins Casino

I have a few months long experience with Lucky Spins casino and most of it was unpleasant, to be completely honest. At some point I was really considering to filing a complaint against them. They are powered by Real Time Gaming software and offers a 24/7 live chat assistance.
I am quite lucky when it comes to wagering RTG bonuses, so a few months ago when I saw that Lucky Spins offered a 20$ no deposit bonus (they still offer it) with high wager of 60 x and max cashout 100$ I was really interested in the offer. I played only Aladdin Wishes slot that quite often can bring incredible winnings. After a few hours of playing I managed to clear wagering and had 90$ to withdraw. I spoke with support and they told me everything I need to send them in order to withdraw. I then made a minimum deposit with my card because at that time they didn’t offer any ewallet. I withdrew to my card and since they have 48 hour pending period just waited. I even had many screenshots that proved their unprofessionalism.

At the end, I received my withdrawal to Neteller. I spoke with support, I was connected to a manager. Overall I waited more than a month to receive my rightful winnings.

Overall, I played at this casino once again with their welcome bonus just because the offer was generous, but that time I didn’t meet wagering and busted. My experience with this casino was rough and I think they have a lot to improve, games on flash play laggs a lot and support often times is more than just rude, the withdrawals take too much time as well. I wouldn’t recommend them.