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Playgrand Casino

Online Casino Detail

Svailability available
Website playgrandcasino.com
Software Microgaming, NetEnt, Betsoft, Nyx Interactive, NextGen Gaming, 1x2Games, Aristocrat, Leander Games, Quickspin, Thunderkick, 2 By 2 Gaming, Games Warehouse, Elk Studios, Multicommerce Game Studio, Adoptit Publishing, Asylum Labs, Bally, Barcrest Games, Betdigital, Big Time Gaming
Deposit Methods Maestro, MasterCard, Neteller, Paysafe Card, Visa, Skrill, Bank Wire Transfer, Boku, Sofortuberweisung, Trustly, Entropay, Interac, PayPal
Withdrawal Methods Bank Wire Transfer, Neteller, Skrill, Visa, Maestro, MasterCard, Trustly, PayPal
Withdrawal Times EWallets: 24-48 hours
Card Payments: 2-5 days
Bank Transfers: 3-5 days
Cheques: Not offered
Pending Time: 48-72 hours
Withdrawal Limit USD 10,000 per week
Affiliate Program
Casino Type Instant Play, Mobile
Manual Flushing No
RTP Not stated
Currencies Australian dollars, Canadian dollars, Euros, British pounds sterling, Norwegian kroner, Swedish kronor, US dollars, South African Rand
Languages English, Finnish, Norwegian, Swedish, Russian
Licences UK Gambling Commission, Swedish Gambling Authority, Malta Gaming Authority
Company White Hat Gaming Limited Casinos
Established 2013
Live Chat Yes
Contact Support Mail Email: [email protected]
Playgrand Casino

If you want a seriously intense and visual gaming experience, then PlayGrand Casino is the place to go. It was first established in 2015 and is part of the Imperium Network Solutions Group that runs on the White Hat Gaming Platform. The casino prides itself on having ? PlayGrand Casino has a whole host of products on offer, and as such claims to ?
BeGambleAware.

The site looks and sound fantastic, but we wanted to make sure that it delivers on its promises. In our PlayGrand Casino review, we will be looking at every single area of the site to make sure it offers players what it says. We look at the range of games and the variety of games.

We also check out the customer service, the banking and the usability of the desktop and mobile site. More importantly, we check out how seriously they take security and safety and ensure that the site is licensed and regulated.

Overview of Our Experiences

Visually, the site was very striking with black and bright pink, with splashes of silver. The home page was taken up a lot with the welcome bonus, which is a great offer. The whole page was attractive and we found it easy to see where to log in / register and get to all other places on the site. Scroll down a bit and you get to see all of the games ?

We were very impressed with the number of games available, with over 1,000 on offer, the majority of games are slot games. However, we found the different types of games decent. Apart from the number of slots, there was also an impressive number of tables games. There was also a pretty decent live casino. We found it to offer everything we wanted and needed ?

The games were great, so we checked out the other areas to see if it stacked up. The usability of the site was impressive, with all games being easy to find. The banking was decent, although standard compared to other casinos.

Furthermore, we were pleased to see that the customer service was 24/7 ? Scams. There no was phone number, but that seems to be standard with a lot of casinos these days. Having looked at all areas of the site, we were very impressed, as it had everything we were looking for.

PlayGrand Casino Check: Scam or Not?

PlayGrand Casino is new

Firstly, the site is part of White Hat Gaming, which has over 13 casinos to its name and was established back in 2012. It is also licensed by several different iGaming companies: the UK Gambling Commission, Swedish Gambling Authority, Malta Gaming Authority and Curacao e-Gaming. It is very rare that a casino has that many licenses.

Because of the number of licenses, it has, it is regulated in many different countries. However, there are still restricted countries including Belgium, Bulgaria, Denmark, France, Italy, Latvia, Spain, Turley and the US. As such, be sure to check your country before playing.

The casino offers top games from the most trusted software providers in iGaming. There are games from NetEnt, NextGen and Microgaming, to name a few. As such we can see that it is a well regulated and licensed casino, with links to top games. Clearly we can see this is not a PlayGrand Casino scam.

Overview of the Offers from PlayGrand Casino

We were very impressed with the offers at PlayGrand Casino as it offers an incredible amount of games. With over 1,000 available, you can play from the biggest and best jackpot games, an incredible amount of table games, as well as a variety of live dealer games. There are also top promotions for new players ?

The Website of PlayGrand Casino

Online Casino

In comparison to many other casinos, the variety of games here is superior to most. Whether you love slot games, table games, jackpot games ? There are around 20 gaming providers to choose from, including NetEnt, Microgaming, Nyx Interactive and NextGen, to lesser-known providers like Games Warehouse and Multicommerce Game Studio.

As such, you have 1070 slot games to choose from including Book of Dead, Bonanza, Top Cat and Mr Magoo? Adventure. If you like branded games, then you can play on Guns ? N Roses, Monopoly and Who Wants to Be a Millionaire.

Furthermore, there is an incredible selection of jackpot games, including Romeo and Juliet, Mega Moolah, Mega Fortune and Hall of Gods. If you? Thor? Lightning and Temple Tumble.

For players who like table games, then there? You have the option of European roulette, French Roulette and Roulette Master. There are blackjack choices including Blackjack Classic, Blackjack Player? Choice and Blackjack Neo.

Other games you can play on include: All Aces Poker

Ultimate Texas Hold?

DJ Wild Stud Poker

baccarat

Punto Banco

Caribbean Stud Poker

Red Dog

Pontoon

Odd One In

Texas Hold?

Sharp Shooter and more.

The Live Casino was great also, with top games from Evolution Gaming. There were choices such as Texas Hold? Dragon Tiger, Football Studio, Lightning Roulette, Dream Catcher, Roulette Live, Baccarat Live and more. There were 17 games in total, offering a quality live dealer experience.

PlayGrand Casino Bonus: Check Out the Offer

Some of the best casino bonuses are available when joining up a site ? PlayGrand Casino bonus. In fact, it isn? The bonus comes in three separate instalments. On your first deposit, you can get 100% up to ?
Book of Dead. On your third, you can get 25% up to ? Legacy of Egypt. All in all, you can get up to ?

To qualify for the bonuses, there are criteria you must fulfil. After your registration, your first three deposits must be a minimum of ? Your maximum bonus on every three deposits is ? Also, these deposits cannot be made via Neteller or Skrill.

There are further T&Cs attached to the bonuses which you need to consider. Firstly, any winnings from the spins will be awarded as bonus money. All bonus money and winnings will be subject to 35-times wagering requirement.

Furthermore, games have different weightings to the wagering requirements, so check the site. As well as this, the maximum bet allowed while using your welcome bonus is ? Be aware that all bonus money expires after 30 days and bonus spins after 10 days.

There are other promotions you can take advantage of at PlayGrand Casino. These vary depending on the time and are often updated. Currently, there is an Online Music Draw, where you can get 10 bonus spins per day on NetEnt? Guns? Roses. With a minimum deposit of ?

You can also experience ? Terrific Tuesdays? Tuesday. Every Tuesday you can boost your account with a 40% reload bonus up to ? Obviously, all bonuses come with terms and conditions attached.

Deposit and Payout at the Casino

There are a number of banking methods available at the casino. Not only is this a PayPal casino, but there are also even more top options to play with. There? Maestro.

There are also eWallets such as Trustly, Skrill and Neteller. You can also pay with Sofort, Paysafecard and Bankwire. However, remember for bonuses, you cannot deposit with Skrill or Neteller. All deposits are immediate.

With regards to withdrawals, you can take your money out with the same methods with which you can deposit. With all withdrawals, there is a pending time of between 48-72 hours. After that, it depends on your withdrawal method as to how long it takes.
bank transfer between 3-5 days.

Be advised that if you win ? There were also no fees attached. Apart from the larger than normal minimum withdrawal, the banking was pretty good.

Security and Regulation

PlayGrand Casino is regulated by no less than four different governing bodies: UK Gambling Commission, Swedish Gambling Authority, Malta Gaming Authority and the Curacao e-Gaming. As such, it has fulfilled successfully the criteria of four very tough and strict gambling regulatory bodies.

As well as being well regulated, the site fully protects all of your data by employing the strongest SSL encryption available in today? GeoTrust, ensuring that you are fully protected all the way.

On top of this, PlayGrand Casino currently employs eCOGRA as a third-party auditor to check all of the games. As such, you can be sure that the RNG is checked to ensure fairness and the RTP? Furthermore, it uses IBAS (Independent Betting Adjudication Service) as a third party resolution centre, so any complaint will be dealt with fairly.

Finally, the site is linked to top Responsible Gambling companies including Gambling Therapy and GamBlock. You can also impose your own limits, set reality checks, take a time-out, close your account and self-exclude. You, therefore, know you can always access help if needed.

Customer Support

The Customer Support available at PlayGrand Casino was pretty good. You can also access help in a variety of languages, including English, Finnish, Norwegian, Swedish and Russian. The Live Chat is generally answered immediately, and your queries dealt with very quickly.

They are generally answered in under 6 hours, and often in under one hour. Furthermore, the support is available 24-hours a day, 7 days a week. This is the biggest plus for us. Also, we found the agents to be very quick and helpful. Overall, we were very happy with the service available.

As well as this, under the Help section, we have the FAQ section, which was pretty comprehensive. In the FAQ section, you can find answers to bonus and account queries, pending withdrawals, account queries, deposit issues, technical queries and more. It wasn? FAQ section, but it answered many queries that could arise.

Usability of the Online Casino

The casino was very attractive and very easy to use, which is important when it has the amount of games that it has in the offer. The home page shows off banners for the current promotions, and above that, you can access areas of the site: Register, Games Room, Mobile, Promotions, Winners, Games and Contact. Under the banner, you can see the thumbnails of the most popular games ?

When browsing the games, you can sort them in the following ways: New, Slots, Jackpots, Live Casino and Table Games, as well as Most Popular, Most Recent, A-Z and by provider. However, we would have liked to see a search function on a site with so many games. Strangely enough, the Games and the Games Room at the top of the home page seemed to take you to the same area.

Contact and Help were also in a very prominent place, which was good as we could access them quickly, as and when needed. We could also change the language at the top of the site from English to Swedish, Finnish or Norwegian. At the bottom of the site, you can access all other areas such as Responsible Gambling, T& Cs, Complaints and Procedures, RTPs and more. It was a very user-friendly site ?

PlayGrand Casino App: Many Different Slots

If you? PlayGrand app, which is available on a variety of mobile devices including Samsung, Apple, HTC, Sony, LG, Huawei, Microsoft, Blackberry, Tablets and more. The site uses all the same software providers, and you can experience a great variety of the top games available on the desktop site.

The PlayGrand Casino app is easy to download and can be found in the App Store and Play Store. Visually, it looks very similar to the desktop site. However, it is laid out slightly differently. At the top, the only options are Sign Up and Login. Scroll below the welcome banner and you can sort the games as follows: Popular, New, Live, Slots Table, Jackpot, Fun and Bingo. There is also a handy search function, which isn?

If you want to access other areas of the site, there is a menu tab at the top left. Here you can find the Games Lobby, Promotions, Contact, Login and Live Chat. It was very easy to look navigate and was formatted perfectly for all devices.

Furthermore, it was quick and smooth. If you don? No matter how you play it, it is attractive, quick, easy to use and offers an overall great user experience.

Conclusion: Perfect Online Casino with its Own Software

To sum it all in our PlayGrand Casino review, we really enjoyed our experience. In comparison to other online casinos, the number of games and providers was fantastic. We liked the choice of slots, table games and the live casino.

The banking was also impressive, as it was relatively quick in comparison with others, and it had a variety of options, including PayPal. Another bonus was the customer service, which was not only very quick and helpful but also available 24 hours a day.

As well as this, both the desktop and mobile sites were not only attractive but also very easy to navigate and offered a top user experience. PlayGrand Casino is a classy and smart, well respected, trusted, safe and secure site. It offers a fantastic experience and is worth 4.