PokerStars casino is part of the Stars Group. The Stars Group is a global leader in online gaming. It owns many of the top names in online gambling and runs top tournaments. The casino is now one of the most popular online casinos around the world, with a huge player base. As such, it boasts about offering the best selection of games on an award-winning platform.
As part of such a top online gaming group, we wanted to make sure that it lives up to its already well-established brand reputation. As such, in our PokerStars Casino review we will be looking at all areas of the site.
We will check out the games and gaming providers
banking and payment methods
We will also look at all the security and regulations in place to make sure that in an industry full of scams, this is a trustworthy and honest site. Is it a star in the online casino market?
Overview of Our Experiences
The PokerStars Casino looked very much in line with the rest of the PokerStars branding, with its red, black and white colour scheme ? PokerStars and BetStars.
The home page is very classic and stylish, with a moving image of skyscrapers in the background behind the hugely impressive welcome bonus offer. When we scrolled below the offer, we were able to see all of the games available.
The number of games was well over 600, which was pretty impressive. Not only were there hundreds of slots, but also plenty of table games and live dealer games. As well as this, if we wanted to check out the poker and sports betting platform, it was easy to do so. In terms of products available on the site, we were very impressed.
As well as the great number of products, we had high expectations of the overall user experience. The usability and navigability of the site was great, with lots of ways to work your way around the site. The banking was great, quick, with lots of methods.
We were a little surprised at the lack of ways to contact customer service, although it was 24-hour, which was good. We would like a few more variations though. All in all, our experiences at the site were in-line with what we would have expected from such a big brand.
PokerStars Casino Check: Scam or Not?
This is part of one of the very best and biggest online betting companies in the industry. With such a well-known and well-established name, it is clear from the outset that there is no PokerStars Casino scam.
As well as its brand reputation, it is also licensed by no less than four different gaming authorities: Malta Gaming Authority, Isle of Man Gambling Supervision Commission, UK Gambling Commission and the Swedish Gambling Authority. So many licenses would indicate a very trustworthy site.
Under these licenses, the site is completely legal and safe to play in many countries, especially across Europe. However, there are still a number of restricted countries that include: Australia, Czech Republic, France, Italy, South Africa, Spain and the US. There are many more, so be sure to check that you are covered before you join the site.
As well as this, the site benefits from offering games from the most trusted providers in the industry, such as NetEnt, Playtech and NYX Interactive. On top of this, it is a trusted PayPal Casino.
Finally, the site is endorsed by top football players ? Ronaldo? Both Cristiano Ronaldo and Brazilian legend Ronaldo endorse the Stars group, which really is top accreditation. This clearly isn?
Overview of the Offers from PokerStars Casino
As we expected, we were more than happy with the offerings at PokerStars Casino. There were well over 600 games to choose from, with breathtaking wins available on the jackpot games. There are also top table games on which you can play, as well as some of the best live casino games on the market. As well as this, it had a great bonus offer as well as impressive sister sites that were easily accessible.
Online Casino
When looking at the online casino, we thought it was very good ? However, you can choose from a nice selection of table games and jackpot games.
In addition, if you like to visit a live casino, you have access to top games. You can choose games from around 15 different providers, such as NetEnt, Playtech, Microgaming, Nyx Interactive, Blueprint Gaming, Leander Games, Quickspin, Big Time Gaming, Red Tiger Gaming and more.
Overall, there are approximately 607 slot games to choose from. There are popular games available, including Starburst, Bonanza, as well as the Age of the Gods games. If you are looking for the newest offerings then you can try out Pink Elephant, Mighty Kong and Ivan and the Immortal.
Should you want a big jackpot win, then there are around 131 jackpot games available
Mega Moolah and Mega Fortune, as well as the lesser-known jackpots, such as Pharaoh? Loot and the exclusive Crystal Millions. There are other exclusive games such as Storm Goddess and Release the Kraken.
Checking out the table games, there are 46 to choose from. There are all the basic games including blackjack, roulette and baccarat, as well as choices such as Bonus Deuces Wild, Joker Poker, Jacks or Better, Head-Up Hold? Super 100 Jackpot and more. Included in this, there are also 25 live casino games, many powered by Evolution Gaming.
There are top roulette games, such as Lightning Roulette, Age of Gods Roulette and Football Roulette. You can also pick blackjack games such as Infinite Blackjack. Furthermore, you can play Texas Hold? Casino Hold? Card Brag, Football Studio, Spin A Win, Dream Catcher and more.
All in all, it was a very decent casino experience, with some of the best games from the biggest providers.
PokerStars Casino Bonus
There aren? Pokerstars casino, so if this is something that is crucial to you then we recommend reading this guide to casino bonuses.
The site does have a number of other seasonal, daily and weekly deals, as well as various tournaments that offer prizes up to ?
There are many other casino bonuses available on the site, including ? Win up to ? Reload Bonus, ? Game of the Weekend, PokerStars Random Casino Rewards and more. The promotions change regularly, so be sure to check on the site for the most current offers.
Deposit and Payout at the Casino
The banking methods available at PokerStars Casino is pretty impressive. Firstly, this is a trusted PayPal casino, which is always a good sign. Unfortunatley, you can no longer deposit with Visa or MasterCard, but you can with AstroPay Card, Cheque, Direct Bank Transfer, Local/Fast Bank Transfers, Mobile, Moneta, Neteller, Paysafecard, QIWI, Skrill, Todito Cash, Ukash, WebMoney and Yandex Money. Furthermore, there is a minimum deposit of ?
When it comes to withdrawals, there are pretty much all the same methods available. There is a very impressive pending time of 24-48 hours, which is better than many that have 72 hours. The speed with which you get your withdrawal depends on the method you use.
With eWallets, you should get your money in under 24 hours.
All withdrawals are free from fees. All in all, the withdrawals were quicker than average, with no maximum specified, which is good.
Security and Regulation
The PokerStars Casino is licensed by four separate governing bodies: The Malta Gaming Authority, Isle of Man Gambling Supervision Commission, UK Gambling Commission and the Swedish Gambling Authority. All of these ensure that the casino adheres to the strictest of regulations and is completely fair towards the punters.
With regards to site safety, PokerStars has taken steps to ensure that all information is 100% secure and confidential. It utilizes the industry? SSL data encryption tech. This ensures that all transactions are completely secure and safe from third parties.
As well as this, in terms of monitoring the overall fairness of the site, PokerStars employs eCOGRA. This is a company that tests all the games RNGs to ensure all games are fair. It also tests the RTPs to check that the RTP stated on the site is true and accurate.
Furthermore, it employs IBAS (Independent Betting Adjudication Service), so all disputes are dealt with fairly by a third party. It is also Gaming Labs Certified.
Finally, the Responsible Gambling sites it is linked to include GamCare, Gamble Aware and more. As well as this, if you feel you have problems, you can self-exclude and set time and deposit limits. All in all, this is a safe, secure and responsible site.
Customer Support
Overall, the customer support available at PokerStars Casino is good ? On the plus side, it has a live chat service that is available 24 hours a day, so help is always at hand. On the other side, there are no other options to contact the agents immediately available.
Although we were very happy that it was 24-hour, the choices were rather limited and disappointing. But it is available in a variety of languages such as English, German, Portuguese, Spanish, French and Swedish. We found the agents to be quick and helpful in general.
We also checked out the FAQ section, which opened up as soon as you opened up the Help section. This was a very good FAQ area, where you could find answers to the most general queries. Here you can find out about live chat, password problems, account issues, bonus queries and more. There is also a search option for the FAQs, which is helpful if you have a specific query. Overall, the service was good ?
Usability of the Online Casino
The usability of the website was great. It was well designed and very easy to navigate. You were taken straight into the casino area of the site, but you could also access the BetStars sportsbetting and PokerStars poker area. You also had the Responsible Gaming, Help and Languages across the top, no matter what product you were in.
Scrolling down, you could access the games ? You could also access the Age of the Gods series of games separately. From the top if the site, you also had the options of checking out Slots, Live Casino and Card & Table games. There was also a search function so you could look for individual games.
In addition, the promotions can all be found under the log-in, which allows you access to see where all the best offers are.
We liked the fact that the Help was always at the top of the screen, alongside the Login and Registration, as it should always be easy to access. Also, considering the amount on offer, we were able to find everything quickly and easily.
PokerStars Casino App: Many Different Slots
As you would expect from such a name, there is a very good PokerStars Casino app available if you enjoy playing on mobile casinos. The app is available on iOS, Android and Window devices. It is really well optimized for the mobile and allows a top experience.
In order to get access to all of the games available, you need to download the app. You can then access the Poker, Casino and Sportsbook. In general, the site works better on app than it does on mobile browser at this time.
We found the PokerStars Casino app to be fully optimized, very responsive and very user-friendly , with swipeable menus allowing you to access all areas of the site ? PokerStars products. The game selection was just as extensive as on the desktop site, and you could also access the help, customer service, cashier, registration and promotions with as much ease.
Overall, although the browser version was not as quick and responsive as we would like, the app on offer was great and widely available.
Conclusion: Perfect Online Casino with its Own Software
Because of the name, in our PokerStars Casino review, we had very high hopes of the site and on the whole, we weren? The games and providers were great and we thought the Live Casino and Jackpot offering was particularly strong. The banking was better than most, with lots of variety and quick withdrawals.
We were pleased with 24-hr customer service, but would have like a wider variety of contact methods. The promotions were very impressive, although the wagering requirements were a little tricky to understand. Furthermore, the usability of the desktop site and app was great. As we? It was safe, secure, fun and classy ?