Quite a lot game’s are in the wrong direction. There’s game’s of BTG in some kind of random selection called NYX Gaming Group witch i believe can be very annoying to players who knows what they are looking for.
The search bar does not always work properly, sometime’s you will have to refresh the website 2 – 3 times in order to make it work.
If you click on Quickspin games you find Big Time Gaming – Who wants to be a millionaire.
It goes on like this in every provider you can click on. Sort out witch game’s belongs where and categorize it for the better.
They claim to withdrawal within 24 hours. In my opinion this is not true at all.
I have had over 800 euros of withdrawals on different dates. For example: 1 withdrawal on the first of the month and 1 withdrawal on the second and 1 withdrawal on the 3rd. So 3 different withdrawals in 3 days time.
If i cancel the most youngest withdrawal for example the one from day 3 they won’t withdrawal the one from day 1 because they see you cancel one withdrawal and their for they hope you will cancel the rest also.
In my opinion if a casino says they withdraw within 24 hours then they need to do this also and not wait in the hope the player cancel again because it will save the casino paying out money.
In my opinion this is mega negative. And for the sake of it please add a lock your withdrawal function to the website. Be more open and honest to players, If you provide good service the website would be way more appreciated by the players.
And because of this, i dare to say that i holy believe that this casino does not deserve any of their certificates on their website yet until problems and issue’s like this are being sorted and fixed.