While such a stellar roster of casinos is sure to impress many punters, it can have its downfalls. That is because Cassava has come under repeated fire from customers who have created accounts and made deposits with their casino brands only to find out that they are actually unable to play due to a self-exclusion at another brand from the came company. And this is no different at Shanghai Spins, since there has been one notable complaint published online regarding this issue.
Of course, some of the blame in these instances has to be given to the player for not thoroughly checking the owning company of the casino. Plus, it is understandable that players arenât restricted from their new accounts due to the length of the verification process. However, in this case it appears that the casino has refused to refund the disgruntled punterâs deposit, which seems a little unfair.
In a case like this, it is advised that patrons contact the licensing authority of the casino. The licensing organisations for this casino are the Gibraltar Gambling Commissioner and the UK Gambling Commission.
Restricted Countries
In an ideal world, everyone would be able to enjoy the thrills of spinning the slot machines. However, due to licensing restrictions, Shanghai Spins Casino cannot offer its gambling games to residents of the United States, Israel, Turkey, Spain, Denmark, Italy, Belgium or France.
24/7 Live Support
As well as the recurring issues with customer self-exclusions, Cassava casinos tend to disappoint when it comes to the quality of customer support, with many brands failing to offer any sort of live chat service. Shanghai Spins, however, does claim to offer its players with a 24/7 instant help messenger window whenever they are logged into their accounts.
Ample Selection of Slots
This online casino boasts more than 300 games, and the vast majority of them fall into the slot machine category. With that in mind, there are loads of exciting options for punters of every spinning predilection, from 3-reel arcade classics to video slots with weird and wonderful themes and big bonus features.
Two of the main software providers working behind the scenes are IGT and WMS, both of which are often pipped as the best suppliers of land-based slot machines. Now players can enjoy the same top-notch gambling action online with games like Siberian Storm, Wolf Run, Raging Rhino and Amazon Queen.
Meanwhile, players will find some games from a slot machine developer that is best known for innovation in the online spin-o-sphere ? NetEnt. This Swedish game maker serves up a diverse spread of different 5-reel video slots, from the high octane racing action of Drive Multiplier Mayhem to the interstellar spins of Starburst. That said, there are also some arcade classics on offer from this contemporary minded company, such as Jackpot 6000.
While there are plenty of well known slot machines on offer at this casino, punters will be sure to come across many obscure titles, some of which they might never had heard of before. There is Bollywood Bonanza, for example, a game that was developed by Dragonfish, 888âs very own game creator. Other slots which are bound to provide some new spinning discoveries include Fruit Abduction by Pariplay and Fluffy Favourites by Eyecon.
If youâre not so much fussed about what the game looks like but more interested in the potential for big prizes, then you will happy to know that this casino offers a range of progressive jackpot slots. These slots include some epic titles such as Wonder Woman, Ultimate Universe and Mega Fortune.
Limited Options in the Casino Classic Department
Somewhat disappointingly, Shanghai Casino doesnât offer much for gamblers who are in the market for some classic casino games. In fact, there are no more than five table games listed on the website, offering the following titles: Baccarat, Texas Holdâem, Sidebet Blackjack, Baccarat Professional Series and American Blackjack. Thatâs right ?
Standard Banking Procedures
As for the payment methods, players can expect to find an ample array of options for both deposits and withdrawals. Those options range from popular credit cards and debit cards supplied by Visa and Mastercard, as well as e-wallets like Neteller, PayPal and EntroPay. Patrons can also use the e-voucher system, Paysafecard and bank wire transfers.
Generally, deposits will be processed with an instant turn around to allow spinners to get straight down to business. However, this may be prolonged in the case of wire transfers. Withdrawals, on the other hand may take anywhere between 4 days and 21 days in total depending on the method chosen. E-wallets such as Neteller and PayPal offer the quickest cash outs.
There are also some limits involved. The minimum deposit is ? All transactions going in to the casino have a maximum limit of ? Players will not be able to cash out any more than ?
A Little Bonus Boost
Shanghai Spins Casino gives punters a little bonus boost as soon as they create an account. That welcome bonus comes in the form of a 100% deposit match that has a maximum limit of ? Indeed, that doesnât sound like a very big bonus when compared to other casinos out there. However, the casino will throw in 50 free spins of the Lion Dance slot machine.