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Grand Duke Casino

Online Casino Detail

Svailability currently closed
Software Playtech
Deposit Methods Bank Wire Transfer, CLICK2PAY, ClickandBuy, Delta, EcoPayz, MasterCard, Neteller, Paysafe Card, Switch, Ukash, instaDebit, ewire, Visa, Entropay, Przelewy24, Sofortuberweisung, POLi, GiroPay, EPS, Abaqoos, Boleto, eKonto, Moneta, Euteller, Lobanet, Neosurf, Teleingreso, Multibanco, Gluepay, DineroMail, Internet Banking, Santander, Skrill
Withdrawal Methods MasterCard
Withdrawal Times

Withdrawal Limit
Affiliate Program
Casino Type Download
Manual Flushing No
Currencies Euros, British pounds sterling, US dollars
Languages English, German, Russian
Licences Malta Gaming Authority
Company Integra Gaming Ltd Casinos
Established 2010
Live Chat Yes
Contact Support Email: [email protected] International Telephone: +356 27 333392 UK Toll Free Telephone: 0-808-134-9957 Germany Toll Free Telephone: 0800-184-4932
Grand Duke Casino

Grand Duke is an online casino still in operation that deceived players regularly with suspicious terms and conditions and ridiculous rulings on players clearing bonuses. The casino ran into immediate trouble as soon as they launched and display a lot of the typical ?
Early Signs

Grand Duke opened in April, 2011. The first Casinomeister thread appeared not long after, in May 2011, inquiring about the safety of the online casino. Already a poster claims that Grand Duke has labeled him as a ?

Then almost on cue, a new poster named ? Carin? I won 3000 in the slot machine a month ago and I didn? A few posts (and months) later, ? Carin? Grand Duke shill account in another thread. He or she posted from an IP address located in Israel, and one that was also registered to the Isra-Group.
Grand Duke. Carin? Grand Duke. She sang the company?

Bonus Scam

Like all online casino operators Grand Duke offered a bonus to first depositors and held other promotions throughout the year for reloads. However, they were not up front with their terms and conditions, and seemed to selectively enforce these rules based on the profits of the player.

An October 2011 Casinomeister thread details these issues. After playing a slot machine and running up a deposit bonus and balance up to ,000, the player decides to cash out. Grand Duke confiscates the player? What terms did he violate?

According to Grand Duke, the player wasn? The player was even talking to live support during the time he played, and they made no mention of him having to change games to clear his bonus, even though live support walked him through the bonus offer.

We? Strangely, when the player decides to cash out after he starts winning, he? Also, Grand Duke not only took this player?

Reading deeper into the thread, posters cannot seem to find the language in Grand Duke?

Finally, a poster finds it under the Irregular Gambling section of their TOC:

    In order to be eligible for a withdrawal, you must have winnings from multiple games, in which winnings from any single game cannot exceed 50% of the total amount of the withdrawal request.

Woah. So, players not only have to play multiple games, they have to win equally at each game and keep track of the amount won by themselves? We? Almost no player would ever be able to complete these requirements before withdrawing, especially when the player has no idea that these terms apply to the bonus!

Furthermore, according to Casino Listings? Grand Duke Casino rogue warning, players cannot even switch games after a big win, but are required to if they want to withdraw their bonus. Yes, it does not make any sense and it shouldn? It is obvious Grand Duke will think up all kinds of nonsense to stop anyone from cashing out a dime from their casino.


Grand Duke was blacklisted and considered a rogue online casino by mostly every industry watchdog site around the web after webmasters got a hold of their ridiculous bonus terms.

More complaints flooded in regarding their ridiculous bonus tactics, which cost players at least ,000 in complaints tallied from just Casinomeister alone. They refused to even entertain a discussion with players or third parties trying to help resolve the situation.

Grand Duke Shuts Down?

Many sites reported Grand Duke closed their door in October, 2012 which is clearly a win for online casino gamblers everywhere. However, it seems that Grand Duke was bought by another group that promised to fix any outstanding situations with players and affiliates alike before it reopened the casino.

This apparently turned out not to be true as management was assured before they acquired the casino that there was no outstanding complaints or money owed to players. Of course, this could not be further from the truth.


Grand Duke? Many links are broken, but it still has a progressive jackpot by Playtech actively accumulating on the left side of the page. The links to download software and live support are dead. They still promote a large deposit bonus offer, but again, that link is broken, as well.

It is tough to say what the new ownership group will do to Grand Duke. Is it even a priority for ownership? Could it be the same group that owned Grand Duke under a different alias? No one seems to know.

For now, it? Grand Duke is shut down. Let?